Livraison & Retour

La livraison est gratuite pour les commandes supérieures à 5000 Dhs. Vous pouvez également choisir une date et une heure de livraison spécifiques moyennant un supplément.

Présentation des options de livraison

Ben Alla Info propose des modes d'expédition adaptés à tous les besoins. Vous pouvez également retirer votre commande vous-même dans notre boutique si vous le souhaitez. Sur cette page, vous trouverez un aperçu de tous les modes d'expédition disponibles.

1. Commandez le produit et indiquez le mode de livraison.

2. Vous recevrez un message de confirmation.

3. Attendez la livraison de votre commande.

4. Retirez votre commande au point de livraison.

Petits articles

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Objets volumineux

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Echange ou retour de marchandises

Si le produit est de bonne qualité, l'acheteur a le droit de résilier le contrat conclu à distance dans un délai de 14 jours à compter de sa conclusion.

Pour que ce droit de résiliation soit maintenu, le consommateur doit veiller à ce que le produit reste dans son état d'origine. Si le produit est détérioré ou endommagé sans que le consommateur soit responsable, ce dernier conserve son droit de résiliation. La diminution de valeur du produit due à son ouverture ou à sa mise en service ne prive pas le consommateur du droit de demander un remboursement.

Le produit ne sera pas accepté en retour si au moins l'un de ses composants est manquant:

  • équipement complet ;
    un reçu attestant l'achat
  • effectué sur la boutique en ligne;
  • carte de garantie ;
  • un rapport établi par le service technique décrivant le défaut constaté.

Le remboursement du montant correspondant aux produits sera effectué dans les délais prévus par la législation en vigueur.

FAQs

My order hasn't arrived yet. Where is it?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Do you deliver on public holidays?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Besoin d'aide?

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  • Email: contact@benallainfo.ma

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Ben Alla Info

Ben Alla Info est votre destination pour la technologie. Nous proposons une vaste sélection d’ordinateurs performants, de smartphones dernière génération, de composants puissants comme les cartes graphiques et processeurs, ainsi qu’un large choix d’accessoires conçus pour booster votre expérience numérique.

Que vous soyez étudiant, professionnel ou passionné de gaming, vous trouverez chez nous des produits adaptés à vos besoins, toujours avec la garantie de la qualité et des prix compétitifs. Avec Ben Alla Info, équipez-vous des meilleures technologies pour aller encore plus loin.